1Who can apply
- The natural person whose data is processed (the data subject).
- A parent or guardian on behalf of a minor.
- An attorney, with a notarised power of attorney or another document proving authority.
In the app, Settings → Download my data gives you a copy of your data and Delete account starts the deletion of your account, without a formal application.
2Ways to apply
Under Art. 5 of the Communiqué you can send your application in any of these ways:
Method How In writing (wet-ink signature) In person or by post: ask for our postal address at the email below Registered electronic mail (KEP) Our KEP address will be published here once obtained Secure electronic or mobile signature Send the signed application to . The email address registered with us Write to from the email address registered in your account. An application built for this purpose The options in the app's Settings, or the contact form on this website (subject: “KVKK application”). The application date is the date your application reaches us.
3Application form
Under Art. 5(2) of the Communiqué an application must contain the following (mandatory fields marked “Yes”):
Field Notes Mandatory First name, last name Yes Signature Wet-ink signature for written applications For written applications Turkish ID number (T.C. kimlik no.) For citizens of Türkiye Yes Nationality and passport number For foreign nationals; an ID number may be added if you have one Yes Residential or business address for notifications Yes Email address If any, for notifications; the address registered in the app makes verification easier If any Telephone and fax number If any If any Your relationship with us Parent account, parent or guardian on behalf of a child, family member, former user, website visitor, other No Request One or more of the options below, with your explanation Yes Proof of authority Power of attorney, custody or guardianship document if you apply for someone else If needed How you want the answer Post, email or KEP No Date Yes Request (Art. 11 KVKK)
- ☐ I want to learn whether my personal data is processed.
- ☐ If it has been processed, I request information about it.
- ☐ I want to learn the purpose of processing and whether it is used accordingly.
- ☐ I want to know the third parties in Türkiye or abroad it was transferred to.
- ☐ I want incomplete or inaccurate data corrected.
- ☐ I want my data erased or destroyed under the conditions of Art. 7.
- ☐ I want correction, erasure or destruction notified to the third parties it was transferred to.
- ☐ I object to a result against me from analysis exclusively by automated systems.
- ☐ I claim compensation for damage caused by unlawful processing.
4Identity verification
So that your data never goes to someone else, we check that the applicant is the data subject and may ask for more information. We use the details in your application only to handle and document it.
5Response time and fees
- We conclude your application as soon as possible and within 30 days at the latest (Art. 13 KVKK). We either accept it or reject it with reasons.
- We answer in writing or electronically.
- Applications are free. If the process involves an extra cost, a fee under the Board's tariff may apply: 1 Turkish lira for each page above 10 in a written answer, or the cost of the medium if the answer is given on a CD, USB stick or similar.
- If the application arises from our mistake, any fee is refunded.
6Complaint to the Board
If your application is rejected, you find our answer insufficient, or we do not answer in time, you can complain to the Personal Data Protection Board within 30 days of learning our answer, and in any case within 60 days of your application (Art. 14 KVKK). You must apply to the data controller before complaining to the Board.
For the data we process and your rights, see the KVKK privacy notice.
Legal
KVKK data subject application form
How to apply to Omnibus, Ltd. to exercise your rights under Art. 11 of Turkish Law No. 6698 (KVKK), following Art. 13 KVKK and the Communiqué on the procedures for applications to the data controller. The Turkish version is binding.
