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Real people, careful answers

Questions about the app, your subscription or your family's data — write to us. Privacy requests go straight to our privacy officer.

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Your privacy rights, in one tap

Wherever you live, we answer within 30 days and never charge for it. See the privacy policy.

  1. 1Access or downloadIn the app: Settings → Download my data (JSON). Or ask us for a copy.
  2. 2Correct or deleteSettings → Delete account erases the account and every member you own.
  3. 3Withdraw consentTurn off permissions or background monitoring in Settings at any time.
  4. 4Parents and agentsParents act for their children. Authorized agents need written permission; we verify every request.